Frequently Asked Questions
What hours do you work?
In a perfect world, my hours would be 11am-7pm. however, as someone who has spent most of her adult life working jobs with odd hours, I recognize that there are many people who simply cannot make that work. If you are one of those people, drop me a line, and we will work out a time that suits.
Do you require a deposit to make a booking?
No, I don't require a deposit to make a booking. However, I'd like to keep it that way, so please be mindful - if you must cancel, please do so with a day or so lead time whenever possible.
What if I'm running late for my appointment time?
If you're running a bit behind time (and hey, who isn't once in a while) just call or text me. I may or may not have a booking immediately after yours. If I do, please be aware that I may not be able to give you the full appointment time, in which case we can reschedule if you so choose.
Do you offer refunds?
Generally speaking, services rendered are non-refundable, but please don't be shy about communicating with me if you are unhappy with your treatment, and I'll work with you. If something I'm doing isn't working for you, please do not ever hesitate to tell me right then in the moment. It's all part of the process, and I want you to be able to relax and enjoy your treatment.
Argh! I threw my back out! Can you help me?
Probably. However...(there's always a "however", isn't there?), as counterintuitive as it may seem not to make a beeline for your massage therapist the moment you put your back out, it is actually better if you can give it a bit of time for the initial inflammation to subside before getting any deep bodywork. It's my preference to see a client on day 3 after a soft tissue injury. However, you may benefit from a BioMat session if your injury is fairly new. It's non-invasive, and promotes blood flow to the area to expedite healing and relieve pain. Please be prepared to be peppered with questions on the nature of your injury, symptoms, and any relevant medical history when you do arrive post-injury. Bear in mind that even though as your massage therapist I am not in a position to diagnose your injury, underneath my "massage hat" I still have my nurse practitioner's training. If your symptoms suggest something other than a straightforward soft tissue injury, I may refer you to on to the relevant qualified medical person. Please don't be mad. This is simply due diligence and it protects us both.
Do you do mobile massage therapy?
Yes - when I can. I started doing select mobile appointments for clients at the end of the pandemic. I also do corporate and event mobile and chair massage, horse and rider packages for my equine massage clients, group bookings for holiday let clients, and I will take any special circumstances under consideration, so don't be afraid to ask!
Where are you located?
I currently work either via house call or out of my home (I'll give you directions when you book). I am situated right on the waterfront with the Oban Bay, Heather Island, and the Isle of Kerrera right out the window. The view is astounding, and some days it almost seems a shame to ask people to lie face-town on the massage table for their treatments!